Google Reviews, how important are they?
Buying Building and Landscaping Supplies? Nothing is more powerful than a recommendation.
When buying building and landscaping supplies, why are google reviews so important? When it comes to choosing building aggregates, decorative chippings, and landscaping supplies, most homeowners want one thing above all else: confidence that they’re buying from a supplier they can trust. At Suttle Stone Quarries, we’re proud to say that many of our customers come to us through recommendation, and we believe there is no stronger endorsement than that.
Whether it’s advice from a neighbour, a local builder, a landscaper, or a friend who has completed a similar project, word-of-mouth and recommendation plays a huge role in helping customers find us. Knowing that people recommend us for stone as well as building and landscaping supplies, based on their own positive experience is something we truly value and never take for granted!
It’s Not Just Google Reviews: Hearing Great Feedback Directly From Our Customers
We’re also incredibly grateful for the customers who take the time to contact us directly via email to share positive feedback. These messages often highlight the quality of our aggregates, decorative stone, and landscaping materials, as well as the service and support they received from our team.
Last summer, we received this piece of great feedback:
“Dear Suttles team,
I hope this message reaches those who had a hand in our recent order from suttles.co.uk. We just wanted to let you know that our order and delivery experience with you was excellent. The website is easy to navigate and use. The customer service call for delivery arrangement was polite and helpful. The marketing follow-up call was extremely polite and professional.
On delivery the stone arrived, delivered on time as arranged, safely and efficiently and with pin point accuracy. The product is beautiful (can I call stone beautiful?) and all in all we are delighted with the whole experience.
We will be recommending Suttles in future.”
This feedback was regarding our Gabion Limestone
That kind of feedback means a great deal to us. It reassures us that we’re providing the reliable products and service our customers expect, whether they’re working on a driveway, garden project, needing a sub-base for patio, or any other home improvement.
Why Positive Google Reviews Make a Difference
In today’s digital world, most people start their search for products or services online, and Google is often the first place they look. More than half of consumers check Google reviews before deciding whether to engage with a business, because seeing real feedback from other customers helps them feel confident in their choice.
Positive Google reviews don’t just help build trust with potential customers, they also make your business more visible in search results. Google’s search algorithm considers reviews when ranking local businesses, meaning suppliers with more high-quality reviews are more likely to appear near the top of relevant searches.
This is especially important for businesses like ours, where many customers are researching building and landscaping supplies before making a purchase decision. Good google reviews act as social proof; they show future customers that others have had a positive experience and help reinforce the view that we are a trusted, reputable supplier.
So, How You Can Help?
If you’ve purchased any building and landscaping supplies including; aggregates, decorative chippings, or other landscaping supplies from Suttle Stone Quarries and had a positive experience, we would be very grateful if you could take a moment to leave us a Google review. Your recommendation goes a long way, it helps future customers feel confident, supports our business visibility online, and means a great deal to our team.
Leave your Google review here:
https://g.page/r/CTR0Bf_d5TtiEBM/review
Thank you to everyone who continues to recommend Suttle Stone Quarries and shares their feedback with us, your support really does make a difference.





Some of our favourite reviews:
“Can you please pass my thanks onto your driver for his excellent service
He called when he arrived and asked where I wanted it – as per my notes above, I requested on the driveway next to the area where the stone is obviously going. He said he could actually put load it onto the actual area, which means less work for me handballing over
I couldn’t have asked for a better service from your company, with quick delivery, telephone confirmation from your customer service on date and then a call from the driver when he arrived at the property to confirm exact area where I would like it” – Customer review on email
“Fantastic service from these guys. Chap in the office was very friendly and helpful, ordered on a Friday and delivered on the following Monday. Driver was 1st class and managed to squeeze the truck between our fence and gutter with millimetres clearance on each side, saving me hours of barrowing it up the drive.” – Google Review
“Stones Arrived. Thank you for the great service.
The lorry driver was excellent he did a very difficult job with a smile!” – Customer Review on email
“We recently had a delivery of a bulk bag of 20mm Silver Granite Chippings from Suttles, Dorset. We received a phone call to confirm our online order and was told what day it was going to be delivered, which was 3 days later. It arrived on time and the driver was very accommodating and kindly dropped the bulk bag (without us asking) in a convenient place for us to unload. Overall the service and price from Suttles has been first class and we have no hesitation is using or recommending them in the future, thank you ” – Google Review