Information we collect from you and how we use it

We will collect information about you when you:

• Buy or return things on the Online Stone Depot
• Shop online (either as a guest or using your account)
• Sign up for news, offers and/or competitions

How do we use the information we collect?

We may use the information provided by you in a variety of ways, including:

• To answer questions or provide you with information you’ve requested
• To process your order or manage your account
• To help with any questions if you’ve started an order but not completed it
• To keep track of sales and enquiries
• To contact you for your views on our products and services
• To keep you informed about the products and services we offer
• To notify you about important changes to our site or services

How we protect your information

We take the protection of your personal information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Only employees who need the information in order to do their jobs have access to it. Your information will be stored in the UK and will not be transferred to any other country.

Changes to our privacy policy

We keep our Privacy Policy under regular review and if we change our Privacy Policy we will post those changes on this page so that you are always aware of what information we collect and how we use it. This policy was last updated in December 2017.

Your Rights

You may request details of the personal information we hold about you, and ask for it to be removed from our systems. For more information email us at info@suttles.co.uk or call 01929 439444.

What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies: